Privacy & Terms
Your privacy matters to us. This Privacy Policy explains what information Let's Be Clear Organizing LLC collects, how we use it, and what we will never do with it.
Who We Are
Let's Be Clear Organizing LLC is a professional home organizing and photo digitizing company based in
Houston, Texas. This Privacy Policy applies to information collected through our website, landing pages,
and contact forms, including the Clear the Box photo digitizing service.
What Information We Collect
When you fill out a form on our website or landing pages, we may collect:
• Your first and last name
• Your email address
• Your phone number
• Your home address
• Your responses to service-related questions such as number of boxes or service preferences
• Any additional information you choose to share in optional fields
We do not collect payment information through our website forms. Payment is handled separately at the time of booking.
How We Use Your Information
We use the information you provide only to:
• Contact you about your inquiry or service request
• Schedule pickups, deliveries, and appointments
• Send you updates about your service or our upcoming offerings
• Respond to questions or requests you send us
• Improve our services based on the information you share
What We Will Never Do
We will never:
• Sell your personal information to anyone, ever
• Share your information with third parties for their marketing purposes
• Use your information for anything unrelated to your service with us
Third Party Tools
We use Elenore, a customer relationship management and booking platform, to store and manage your
contact information. This platform is used solely for the purpose of managing our client relationships and scheduling. Your information is not shared with or sold to any other third parties.
Text Message Communications
If you provide your phone number and consent to receive text messages, we may send you updates about your service, scheduling confirmations, and information about our offerings. Message and data rates may apply. You can opt out at any time by replying STOP to any text message we send. Reply HELP for assistance.
Data Retention
We retain your information for as long as necessary to provide our services and maintain our business
records. If you would like your information removed from our system, contact us at any time and we will
delete it promptly.
Your Rights
You have the right to:
• Request a copy of the information we have on file for you
• Request that we correct any inaccurate information
• Request that we delete your information from our system
• Opt out of text message communications at any time
To exercise any of these rights, contact us at letsbeclearorganizing.com or through the contact information
on our website.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, reach out to us at letsbeclearorganizing.com.
These Terms of Service govern your use of all services offered by Let's Be Clear Organizing LLC, including professional home organizing and Clear the Box photo digitizing. By booking a service, submitting a form, or allowing us into your home, you agree to these terms.
PART 1: PROFESSIONAL ORGANIZING SERVICE
What Is Included
• Full home organization including closets, kitchens, pantries, offices, and garages
• Custom storage and shelving solutions as a partner of The Container Store
• Cabinet and shelf lining installation
• New home organization setup post move-in
• Personalized organization solutions and product recommendations
• Custom labeling included with every project (vinyl labels priced separately)
• Pre-construction consultation for new spaces
Assessment
Project timelines and costs vary based on the size of the space, the client's decision-making pace, and the desired completion timeline. We do not provide time or cost estimates before completing a full in-home assessment.
Billable Time
We charge an hourly rate for all time spent on your project including on-site time, shopping time, and
research time.
Cancellation Policy
Please provide at least 48 hours notice for any cancellation by phone, text, or email. Emergencies are
handled on a case by case basis.
• Prepaid packages: Cancellations with less than 48 hours notice result in forfeiture of that session. You
may reschedule one session per package without penalty. Unrescheduled appointments within the
package window will be forfeited.
• Hourly clients: A $150 deposit is required at booking and applied to your final balance. Cancellations
with less than 48 hours notice result in forfeiture of the deposit.
• No-shows: We will wait up to 30 minutes past the scheduled start time. After 30 minutes the session
will be marked as a no-show and the time forfeited.
Payment
All payments are processed securely via credit or debit card through our client portal. Supplies
reimbursement is due within 30 days of invoice. A 5% late fee applies to any outstanding balance after that period.
PART 2: CLEAR THE BOX PHOTO DIGITIZING SERVICE
What Is Included
• Pickup of pre-sorted loose photos from your home in the Houston area
• Careful scanning of all photos provided
• Organization into digital folders based on your labeling and instructions
• Delivery of digital files on a USB drive
• Return of all original photos
What Is Not Included
• Removal of photos from albums, frames, or binders. Photos must be loose before pickup.
• Identification of people, events, or dates. We organize based on your labels only.
• Cloud storage or digital delivery. USB drive only.
• Photo restoration or editing beyond standard scanner output.
• Pickup outside the Houston metropolitan area without prior arrangement.
Client Responsibilities
• Sort all photos into groups before pickup
• Label each group clearly with a name, date, event, or category of your choosing
• Ensure all photos are loose and not in albums, frames, or binders
• Be available or designate someone to hand off photos at the scheduled pickup time
We are not responsible for errors in organization that result from unclear, missing, or illegible labeling.
Condition of Photos and Liability
We handle all photos with care and respect. By scheduling a pickup, you acknowledge that your photos are provided in their current condition. Let's Be Clear Organizing LLC is not responsible for pre-existing damage, brittleness, fading, or deterioration present before photos are received by us.
In the unlikely event that a photo is damaged or lost while in our possession, our liability is limited to the total amount paid for the service. All clients are required to sign a separate service agreement before we take physical possession of any original photos.
Cancellation and Rescheduling
Please contact us as soon as possible if you need to cancel or reschedule your pickup. Cancellations made less than 24 hours before a scheduled pickup may be subject to a rescheduling fee.
Turnaround Time
We take one client at a time to ensure quality and care. Estimated turnaround time will be provided at
booking. We will communicate with you if any delays occur.
GENERAL TERMS APPLYING TO ALL SERVICES
Scheduling
All consultations and assessments are conducted in person. Once your appointment is scheduled, you will receive a confirmation with the date and time. If you are running late, please let us know as soon as
possible.
Confidentiality
All information shared with Let's Be Clear Organizing LLC is strictly confidential and handled with care.
Service Area
We currently serve Houston's inner loop, surrounding areas, and North Houston from Spring. Services
outside this area are subject to prior arrangement and may include an additional travel fee.
Changes to These Terms
We may update these Terms of Service at any time. The current version will always be available on our
website. Continued use of our services after any changes constitutes your acceptance.
Contact Us
Peri Patel | (832) 549-6638 | [email protected]
Natalie Delamore | (281) 660-7637 | [email protected]
